ConigmaSupport

Public

Conigma Support

Need help with Conigma or the Conigma app for Slack? We're here to help.

Contact us

The fastest way to reach our team is by email:

Email: billing@conigma.com

We aim to respond within 1–2 business days.


Getting started

Installing the Conigma app for Slack. Add Conigma to your Slack workspace using the install link on our website. During installation, Slack will ask you to authorize the permissions Conigma needs. Review and approve them to complete setup.

Building automations with Slack. Once connected, you can create automations that act on Slack, for example posting or scheduling messages, managing channels, or adding reactions, and that run when a Slack event you choose occurs (such as the app being mentioned). You configure these in Conigma's workflow builder.

Common topics

  • What Slack data Conigma uses. Conigma processes Slack events only to run the automations you set up, and reads the specific Slack data an automation needs at the moment it runs. It does not store a browsable copy of your messages and does not export or back up your Slack content. See our Privacy Policy for full detail on what we process and how long it's retained.
  • Disconnecting or uninstalling. You can remove the Conigma app from your Slack workspace at any time from your workspace's app management settings in Slack. When you disconnect, the data stored for that integration is deleted automatically. See the retention details in our Privacy Policy.
  • Billing and subscriptions. For questions about plans, invoices, or payments, email us at billing@conigma.com.

Reporting a problem

Found a bug or something not working? Email billing@conigma.com with a description of the issue, the steps to reproduce it, and screenshots if you have them. The more detail you can share, the faster we can help.

Security concerns. If you believe you've found a security issue, please email billing@conigma.com so we can look into it promptly.

About Conigma

Conigma is an AI-powered workspace that unifies your CRM, multichannel inbox, and flow automation in one place, with an AI assistant that helps with research, drafting, and routine tasks. Conigma, Inc. is a Delaware corporation, 1111B S Governors Ave # 43331, Dover, DE 19904, USA.